Privacy Policy

The Flimp Agency is committed to protecting the privacy of our visitor’s personally identifiable information. This privacy policy is compiled to serve those who are concerned with how their “Personally Identifiable Information” (PII) is used online. PII, as described in US​ ​privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. To better protect your privacy, we provide this notice explaining what information we may collect on this website and the ways we may use the collected information.

Please read our privacy policy completely and carefully to understand how we collect, use, protect, and/or otherwise handle your PII in accordance with our website, app, and related products and services.

What Information Do We Collect From People Who Visit our Website, Associated Webpages, or App?

Personally Identifiable Information: This site is primarily informational, but we may, on occasion, collect name, email address, and other contact information to respond to requests made through the website and its associated products, such as a smartphone app. As an example, this information may come in the form of optional surveys. We may also keep copies of your emails to us and confirmations of receipt of our emails responding to you.

Non-Personally Identifiable Information: We also may collect certain non-personally​ ​identifiable information about our visitors when you visit many of our web pages to help you with your viewing experience. Non-personally​ ​identifiable information includes details as the type of browser you are using such as Chrome, Firefox, Opera, Safari, or Microsoft products as Edge and still-supported Internet Explorer browser versions, the type of operating system (“OS”) you are using such as a Microsoft or Apple based OS, the domain name of your ​internet service provider, and other information including but limited to IP addresses and click-stream data.

When Do We Collect Information?

We collect information from you when you visit on our website or smart phone app, subscribe to a newsletter, respond to a survey, fill out a form, enter information on our website, or provide us feedback.

How We Use Information We Collect and Certain Other Related Matters

We may disclose and/or use the personally identifiable and other information for the purposes of responding to requests through the Flimp Agency website, app, and other products and services and if required to do so by law and if necessary to defend Flimp Agency, its employees and associates and/or any of its affiliates and/or to enforce any of Flimp Communications’s or its affiliates’ rights.

We also may use the non-personally identifiable information that we collect to improve the design and content of our website and to enable us to customize your ​internet experience and use personally identifiable and non-personally identifiable information in the aggregate to:

  • Analyze site usage
  • Personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • Improve our website, its design, and its content in order to better serve you
  • Allow us to better service you in responding to your customer service requests
  • Administer a contest, promotion, survey, or other site features
  • Ask for ratings and reviews of services or products
  • Follow up with visitors after correspondence such as live chat, email, or phone inquiries

How Do We Protect Your Information?

We only provide articles and information and never ask for social security numbers or credit card numbers. Because we do not ask for credit card numbers or payments through this website, we do not use nor are required to use vulnerability scanning and/or scanning to Payment Card Industry Data Security Standard, also known as PCI DSS.

We implement a variety of security measures, such as ​malware ​scanning, when a user enters, submits, or accesses their information, if applicable, to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of Flimp Agency authorized persons, who have special access rights to such systems and are required to keep the information confidential.

Do We Use ‘Cookies​'​?

Yes, we use cookies. Cookies are small text files that a site or its service provider transfers to your computer’s ​web browser (if you allow) that enable the website’s or service provider’s systems to recognize your browser and capture and remember certain information and preferences. Cookies are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Enhance your experience with our site
  • Understand site usage and to improve the content and offerings on our sites
  • Understand and save user’s preferences for future visits
  • Keep track of advertisements
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies and the cookie function on your browser. You do this through your browser settings. Since each browser is a little different, look at your browser’s “Help Menu" to learn the correct way to modify or disable cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly or the website may load slower.

Third-Party Links, Links to Other Websites, and Content, Products, and Services Accessible Through Flimp Agency Website

Occasionally, at our sole discretion, we may include links to other websites for informational purposes or offer third-party products or services on our website. These third-party and other websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Visitors should consult the specific privacy policies posted on those websites when linking to them. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about third​-party websites.

Third-Party Disclosure and Compliance with Law and Website Policies

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our associates, employees, and affiliates or others’ rights, property, or safety.

However, Non-Personally Identifiable visitor information may be provided to other parties outside of Flimp Agency for marketing, advertising, or other uses.

Google, Search Engines, Analytics Tracking, and Advertising Products and Services and Opting Out Options

We use Google and other advertising products and services on our website and allow third-party behavioral tracking. Google and other advertising and tracking services, as a third-party vendor, uses cookies to serve ads on our site. These advertising methods may include DART and other cookies that enable serving ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of DART and other cookies by visiting these websites advertising and content network privacy policy informational website pages directly.  Also, we honor Do Not Track (DNT) signals and Do Not Track, plant cookies, and do not use advertising when a DNT browser mechanism is in place.

In addition, we, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Users can set preferences for how Google and others advertise to you using their ad settings page by going directly to their websites. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by, as an example, using the Google Analytics Opt Out Browser add on and other related third-party vendor opt-​out options.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the US to require commercial websites and online services to post a privacy policy. The law’s reach stretches beyond California to require any person or company in the US that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website
  • Our ​privacy ​policy link includes the word 'Privacy' and can easily be found on the page specified

Children Online Privacy Protection Act (COPPA)

When it comes to the collection of personal information from children under the age of 13 years, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States of America’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13​ years​.

Fair Information Practices

The Federal Trade Commission’s Fair Information Practices Principles form the backbone of privacy law in the US and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices if a data breach occurs we will notify you with an in-site notification within seven business days of breach.

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Security

We have appropriate security measures in place to prevent against unauthorized access to personally identifiable information that we may collect online.

Non-U.S. Regulations

Personally ​Identifiable ​Information will be processed and shared in the US where data protection and privacy regulations may provide different levels of protection compared with non-US jurisdictions.

Changes to this Privacy Policy

Flimp Agency may amend this policy from time to time and without notice. If we make any substantial changes in the types of personally​ identifiable information we collect or how we use it other than outlined herein, we will inform you of such changes by posting a revised notice on this website. Flimp Communications does not assure any duty to update any aspect of this site.

Contact Us

If you have any questions or suggestions regarding this ​private ​policy statement or would like more information on our privacy practices, please contact us through our ​contact​-​​us page.

This Privacy Policy was last updated on June 1, 2018.